What to Look for in a Good POS: Key Features to Keep in Mind

If you're in the market for a good point-of-sale system POS for your business, it's important to understand the features that are essential for your specific needs. Not all POS systems are created equal, and some may have features that are more important to you than others and so there's no single answer to what makes a good system. There are however some general features that are likely to be important for most businesses, and so here's what you should be keeping in mind.

    The system's components
    What hardware is required to run the system and do you have room for it all? It may require a cash register, terminal, printer, monitor and other peripherals. Are they all necessary, are they easy to use and do you have ample space to set it up?

    Ease of use
    You shouldn't need to spend too much time learning how to use the system because you want to be able to start using it right away. The software in particular needs to be easy to understand and operate, especially for employees who'll be using it on a daily basis.

    Is it customisable?
    The POS system should be customisable so that it can meet your specific needs. For example, can you create different user profiles with varying permissions, can you change the system's language and keyboard layout, etc? These are important features especially if you have multiple users operating the system.

    How secure is it?
    POS systems handle sensitive customer data so security should be a top priority when choosing a system. Make sure that the system has features like encryption, password protection and activity logs to ensure that your data is safe.

    Can it grow with your business?
    Your POS system should be able to grow with your business, so look for one that offers scalability. For example, can you add more users as your business grows or add new features as needed? What suits you now may well change as your business gets busier and it will be an added hassle to change systems down the track when you can get a system now that has the capacity to grow with you.

    Ongoing support
    Another important consideration is the level of customer service and support that the POS system provider offers. This includes both technical support and customer service. Do they have a contact person who you can call when you need assistance, are there online resources available and do they offer training? These are all important factors to keep in mind.

    Of course, the price is also an important consideration. POS systems can range from a few hundred dollars to several thousand so it's important to understand what you're paying for. Are there any hidden costs, such as monthly fees or transaction charges? And is the system affordable for your business?
    When it comes to choosing a POS system, there's no one-size-fits-all solution but that's why dealing with us for your POS solution just makes sense. We offer bespoke POS solutions that are tailored to your specific business requirements. So, if you're looking for a POS system that's easy to use, customisable and secure, contact us today on (07) 5447 9962 for more information and an obligation-free quote.